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Response Times

WhatsApp / Telegram< 5 min
Live Chat< 2 min
Email< 4 hours
Contact Form< 6 hours

Support Hours

Our support team operates across multiple timezones to ensure 24/7 coverage:

West Africa (WAT)24/7
East Africa (EAT)24/7
Europe (GMT/CET)8am-11pm
North America (EST)9am-9pm

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